Basildon Mental Health Unit

Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
 
163 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
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Review of Mental Health Urgent Care Department
9th August 2023


Kind staff.


Experience
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Safety of care
 
Review of Mental Health Urgent Care Department written by
9th August 2023


Didn't feel rushed, was listened to and detailed advice provided. Kindness and empathy was on display throughout with all staff.

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
9th August 2023


Staff treated me with dignity and respect, cannot fault the care I received.

Suggested improvements
N/A.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
9th August 2023


Sometimes bit show on feedback.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
9th August 2023


I was treated very well thank you.

Suggested improvements
It could not have been better care.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
31st July 2023


The staff welcomed me and a staff member called Dorothy made me a cup of tea, they spoke to me like a human and when I needed the help I got it. The security guard was called jake and he spoke to me and reassured me in the waiting room as I was very nervous which was very comforting.

Suggested improvements
Nothing I am amazed with this service

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
26th July 2023



Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
26th July 2023


Very attentive and caring.

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
26th July 2023


I was well looked after and kept updated.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
26th July 2023


I felt safe and listened to.

Suggested improvements
I do not think anything could of been better.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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Resources

Short link to review Basildon Mental Health Unit: http://iwgc.net/eb3n2